This Privacy Policy explains how Blue + Ivory (“we”, “our”, “us”, or “the Site”) collects, uses, and protects your Personal Information when you visit our website, complete a purchase, or interact with us.
Our business is located in San Francisco, California.

1. Collecting Personal Information

We collect certain information when you visit our Site, make a purchase, submit a form, or sign up for emails. “Personal Information” refers to data that can uniquely identify you.

Below is an overview of what we collect, why we collect it, and how it is used.

A. Device Information

Examples collected:

• Browser type/version

• IP address

• Time zone

• Cookie data

• Pages viewed

• Search terms

• Site interaction data

Purpose:
To ensure the Site loads properly, improve performance, detect issues, and analyze traffic.

Source:
Automatically collected via cookies, log files, web beacons, tags, and pixels.

Disclosure:
Shared only with Wix, who provides Site hosting and analytics.

B. Order Information

Examples collected:

• Name

• Billing and shipping address

• Email

• Phone number

• Payment information (processed securely through Wix Payments)

Purpose:
To process and fulfill orders, confirm transactions, arrange shipping, communicate about orders, and screen for fraud or suspicious activity.

Source:
Collected directly from you during checkout.

Disclosure:
Shared only with Wix (including Wix Payments), who processes payments and hosts the store.

C. Customer Support Information

Examples collected:

• Name

• Email

• Order details

• Messages, uploads, or additional information you provide

Purpose:
To respond to inquiries, resolve issues, and provide customer support.

Source:
Collected directly from you when you contact us.

Disclosure:
Shared only with Wix, which provides contact and CRM tools.

D. Form & Email Information

If you fill out forms or sign up for marketing emails, we may collect:

• Your name

• Email address

• Message or inquiry details

• Custom order information

Purpose:
To respond to requests, review custom order details, or send marketing emails (only with your consent).

Disclosure:
Shared only with Wix, including Wix Email Marketing.

2. Minors

The Site is not intended for individuals under 18 years old.
We do not knowingly collect Personal Information from minors. If you believe a minor has submitted information, contact us immediately so we can delete it.

3. Sharing Personal Information

We value your privacy. We do not sell, rent, trade, or share your Personal Information with any external third-party companies.

We share Personal Information with Wix, our website platform provider. Wix may access your information solely to:

• Host our website

• Process payments

• Provide form, email, and store management tools

• Provide analytics and security services

We will only disclose additional information if required to comply with legal obligations, such as responding to a subpoena, lawful request, or court order.

4. Behavioural Advertising

We do not share your information with third-party advertising companies.
However, we may use tools within Wix (such as Wix Analytics) and site-integrated tracking pixels you have consented to, such as:

• Google Analytics

• TikTok Pixel

• Wix Analytics

These tools help us understand visitor behavior and site performance.
You may opt out of personalized advertising through your browser or device settings.

5. Using Personal Information

We use your Personal Information to:

• Operate the online store

• Process and fulfill orders

• Communicate with you

• Provide customer support

• Improve our Site

• Send promotional emails (only if you opt in)

• Prevent fraud or unauthorized transactions

6. Your Rights (California Residents – CCPA)

Because our business is located in California, residents may have the following rights:

• Right to Know what Personal Information we collect

• Right to Delete your Personal Information

• Right to Correct inaccurate data

• Right to Opt Out of certain uses

• Right to Non-Discrimination for exercising your rights

To make a privacy request, contact us at:
[Insert your business email]

7. Cookies

We use cookies to improve your browsing experience. Cookies help the Site remember your preferences and understand how visitors interact with the Site.

You can manage or disable cookies in your browser settings.
Disabling cookies may affect the Site’s functionality.

8. Do Not Track

Because there is no standard industry response to “Do Not Track” signals, we do not alter our data collection practices when such a signal is received.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.
The updated version will be posted on this page.

10. Contact Us

For questions about this Privacy Policy, or to exercise your privacy rights, you may contact us at:
[Insert your business email]
Blue + Ivory
San Francisco, CA